OrderRulesOrderRules

Limit Periods

3 min read

Choose the Right Time Period

When you create a customer limit, you choose a time period that determines how long the limit applies before it resets. OrderRules supports four period types.

Daily

The limit resets every day at midnight in your store's timezone.

Example: Max 1 order per customer per day

Monday 9 AM:  Customer places order -- OK
Monday 3 PM:  Customer tries again -- Blocked
Tuesday 8 AM: Limit reset, customer can order again

Best for: Businesses that fulfill daily (meal delivery, bakeries) and want to ensure fair distribution each day.

Weekly

The limit resets every Monday at midnight.

Example: Max 3 orders per customer per week

Monday:    Order 1 -- OK
Wednesday: Order 2 -- OK
Friday:    Order 3 -- OK
Saturday:  Order 4 -- Blocked
Next Monday: Resets to 0

Best for: Weekly production schedules, subscription boxes, or services with weekly capacity.

Monthly

The limit resets on the 1st of each month at midnight.

Example: Max 5 orders per customer per month

Week 1: 2 orders -- OK (2/5)
Week 2: 2 orders -- OK (4/5)
Week 3: 1 order  -- OK (5/5)
Week 3: Another order -- Blocked
1st of next month: Resets to 0

Best for: Monthly subscription caps, high-value items where you want to spread demand across the month.

Lifetime

The limit never resets. Once a customer hits the limit, they cannot purchase more, ever.

Example: Max 1 unit of Limited Sneakers per customer (lifetime)

Order 1: Customer buys 1 pair -- OK
Order 2 (any future date): Customer tries again -- Blocked forever

Best for: Limited releases, collectibles, exclusive items, or anything where you want a permanent cap per person.

Choosing the Right Period

| Period | Resets | Best For | |--------|--------|----------| | Daily | Every midnight | Daily production, same-day delivery | | Weekly | Every Monday | Weekly schedules, subscription services | | Monthly | Every 1st | Monthly quotas, high-demand items | | Lifetime | Never | Limited editions, one-time purchases |

How Resets Work

All time-based resets happen automatically at midnight in your configured timezone. There is no manual step required.

  • Daily: Midnight every night
  • Weekly: Midnight Sunday to Monday
  • Monthly: Midnight on the 1st

Lifetime limits have no reset -- the count accumulates indefinitely.

Tips

  • Start with a weekly or monthly period if you are unsure -- these are the most common
  • Use lifetime limits sparingly and only for truly limited products
  • You can change the period later without losing existing count data
Per-Customer Quantity LimitsDashboard Overview