OrderRulesOrderRules

Capacity Alert Emails

2 min read

Know Before You Hit the Limit

OrderRules can send you email alerts when your order count approaches a configured threshold. This gives you time to prepare before orders are blocked.

How to Set Up Alerts

  1. Go to Settings from the dashboard
  2. Scroll to the Notification Settings section
  3. Enter your email address (or multiple addresses separated by commas)
  4. Choose your alert threshold (for example, 85%)
  5. Set a cooldown period (for example, 60 minutes)
  6. Click Save

Alert Types

Approaching Capacity (Warning)

Sent when your order count reaches the percentage you configured.

Subject: OrderRules Alert: Approaching Daily Limit (85%)

You've accepted 43 out of 50 orders today.
Orders will be blocked automatically at 50.

Limit Reached (100%)

Sent when your limit is fully hit and orders are now blocked.

Subject: OrderRules Alert: Daily Limit Reached

Your daily order limit (50) has been reached.
Orders are now blocked until midnight.

Choosing a Threshold

  • 70% -- early warning with plenty of time to react
  • 85% -- balanced (this is the default)
  • 95% -- last-minute heads-up with fewer notifications

Pick a threshold that gives you enough time to adjust if needed, without creating unnecessary noise.

Cooldown Period

The cooldown prevents you from getting flooded with emails during a busy rush. After an alert is sent, no new alerts will fire for the duration of the cooldown.

Cooldown: 60 minutes

10:00 AM: 85% alert sent
10:30 AM: 90% reached -- no alert (cooldown active)
11:01 AM: Cooldown expires
11:10 AM: 98% reached -- alert sent

Set the cooldown between 60 and 120 minutes for most businesses.

Multiple Recipients

Enter multiple email addresses separated by commas:

owner@example.com,manager@example.com,operations@example.com

All recipients receive the same alerts.

Testing Your Setup

After saving your notification settings, click Send test email to verify delivery. Check your inbox (and spam folder) within two minutes.

If you do not receive the test email, double-check the address for typos and add the OrderRules sender to your contacts.

Auto-Reset BehaviorPer-Product Limits