Skip to main content

Per-Product Limits

3 min read

Control Quantities for Specific Products

Product limits let you cap how many units of a particular product a customer can add to a single order. You can also enforce minimum quantities for wholesale or bundled items.

How to Add a Product Limit

  1. Go to Product Limits from the dashboard
  2. Click Add Product Limit
  3. Select the product you want to limit
  4. Set a minimum quantity (optional) and/or maximum quantity
  5. Click Save

Maximum Quantity

Cap the number of units per order.

Product:          Custom Birthday Cake
Max per order:    2

Result:
  Customer orders 1 cake:  OK
  Customer orders 2 cakes: OK
  Customer orders 3 cakes: Blocked at checkout

Best for: Limited-edition items, high-demand products, or anything with restricted production capacity.

Minimum Quantity

Require a minimum number of units per order.

Product:          Bulk Coffee Beans (5lb bag)
Min per order:    5

Result:
  Customer orders 3 bags: Blocked ("Minimum order is 5 bags")
  Customer orders 5 bags: OK

Best for: Wholesale items, bulk pricing tiers, or products sold in fixed batch sizes.

Minimum versus maximum

Minimum quantityMaximum quantity
Question it answersHow few may they buy?How many may they buy?
Blocks whenThe cart is below the floorThe cart is above the ceiling
Typical useWholesale, bulk-only SKUsLimited editions, constrained production
Customer sees"Minimum order is 5 bags""Max 2 per order"

Set both to define a range. Pair a minimum with a step quantity when you also sell in fixed case sizes.

What Customers See

On product pages:

  • A badge showing the limit (for example, "Limit: 3 per customer")
  • For logged-in customers with history: "2 remaining for you this week"
  • When maxed out: a message indicating they have reached their limit

At checkout:

  • A clear error explaining the restriction
  • Example: "You can only order 2 units of Custom Birthday Cake per order."

Per-Customer Product Limits

You can also restrict how many units a single customer can purchase across multiple orders. See Per-Customer Quantity Limits for details on tracking across orders.

Tips

  • Product limits and store-wide order limits work together -- both are enforced
  • Review your product limits periodically and adjust based on demand
  • Use the Analytics dashboard to see which products hit their limits most often