Availability rules
2 min read
Availability rules decide when a customer can request delivery. Each rule combines four controls:
- Lead time — the earliest date a customer can pick (e.g. 2 days out for made-to-order items).
- Cutoff — a clock time after which today no longer counts; orders roll to the next eligible day (e.g. orders after 14:00 start from tomorrow).
- Delivery weekdays — the days you actually deliver.
- Horizon — how far ahead customers can book (e.g. 30 days).
Rules can be scoped and stacked. When more than one rule could apply, the most specific wins: product > collection > tag > storewide. That lets a frozen-goods collection carry a longer lead time while the rest of the store keeps the default.
Each rule also sets the fulfillment method it applies to — delivery, pickup, or both — and can optionally require a date/slot at checkout.
The four controls
| Control | What it decides | Example |
|---|---|---|
| Lead time | Earliest date a customer can pick | 2 days out |
| Cutoff | Clock time after which today stops counting | Orders after 14:00 start tomorrow |
| Delivery weekdays | The days you actually deliver | Tue–Sat |
| Horizon | How far ahead they can book | 30 days |
Rules stack, and the most specific wins: product > collection > tag > storewide.