Tracking import & auto-fulfillment
1 min read
Once a carrier assigns tracking numbers, you can close the loop in one upload instead of fulfilling orders by hand.
- Go to Delivery β Tracking import.
- Upload the carrier's shipment CSV β the file that includes tracking numbers.
- OrderRules matches each row to an order by order number, creates the fulfillment with the correct carrier tracking URL, and (optionally) notifies the customer.
This pairs with Carrier CSV export: export your shipments, hand the file to the carrier tool, then import the returned file with tracking numbers.
The round trip
| Step | File | What happens |
|---|---|---|
| 1. Export | Carrier CSV from OrderRules | Your shipments in the carrier's own layout |
| 2. Carrier tool | β | The carrier assigns tracking numbers |
| 3. Import | The returned shipment CSV | Matched by order number, fulfillment created with the tracking URL, customer optionally notified |